Contact Rock Band Land

RBL Headquarters:
400 E-Treat Avenue
San Francisco, CA 94110

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Click Here to view our Classes & Camps. 

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Cancellation Policy

Cancellation / Refund / Transfer Policy

This section and the ones preceding apply to all participants, minor child and adult. Our policy applies to all transfers and cancellations regardless of original sign-up date. 

POLICY FOR Regular Session Rock Out!, Pre-K Rock Out!, Video Bing Bong, Arty Bing Bong, Advanced Rock Out!, Advanced Video Bing Bong, Drum Out!, Sing Out!, Collage Rock Out!, Adult Rock Out!, and any and all regular session classes: All enrollment fees include a non-refundable deposit (All sessions = $150.00 // except Pre-K Rock Out! = $100.00). If the Participant’s or Adult Participant’s enrollment is cancelled within two (2) weeks of the session’s start date, there will be no refund issued. If the Participant’s or Adult Participant’s enrollment is cancelled prior to two (2) weeks of the session’s start date, a refund of the enrollment fee, minus the $150.00 non-refundable deposit and minus a processing fee (the amount of which will vary), will be issued.  

If you wish to transfer your Participant’s or Adult Participant’s session to another session, approval by the Directors of RBL of such transfer will be determined on a case-by-case basis and per availability. RBL cannot guarantee a transfer is possible. 

POLICY FOR Summertime Rock Out! Camp, Summer Video Bing Bong Camp, Wintertime Camp, Springtime Camp, and any and all week long camps of any kind: All week long camp enrollment fees include a $150.00 non-refundable deposit. If the Participant’s enrollment is cancelled prior to four (4) weeks of the camp in question’s start date, a refund of the enrollment fee, minus the $150.00 non-refundable deposit and minus the processing fee (the amount of which will vary), will be issued.  If the Participant’s enrollment is cancelled within four (4) weeks of the start date of the camp in question, no refund will be issued. 

If you wish to transfer your Participant’s camp week to another week, approval by the Directors of RBL of such transfer will be determined on a case-by-case basis and per availability. RBL cannot guarantee that a transfer is possible. If a transfer can be made, there is a penalty fee in the amount of the $150.00 non-refundable deposit and of a processing fee (the amount of which will vary) if the request to transfer the Participant’s camp week to another week is made within two (2) weeks of the original camp week’s start date. 

POLICY FOR One Day Camps, Classes, or Events/Clubhouse Nights/Movie Nights/Arty Bing Bong Night/Girls Night Out/Yoga Classes: Enrollment in these camps/classes/events are non-refundable and non-transferable.