Cancellation / Refund / Transfer Policy
Our policy applies to all transfers and cancellations regardless of original sign-up date.
POLICY FOR: Regular Session Rock Out!, Pre-K Rock Out!, Video Bing Bong, Arty Bing Bong, Advanced Rock Out!, Advanced Video Bing Bong, Drum Out!, and all regular session classes:
All enrollment fees include a non-refundable deposit (All sessions = $150.00 // except Pre-K Rock Out! = $100.00). If the Rocker’s enrollment is cancelled within two (2) weeks of the session’s start date, there will be no refund issued. If the Rocker’s enrollment is cancelled prior to two (2) weeks of the session’s start date, a refund of the enrollment fee, minus the non-refundable deposit, will be issued. If you wish to transfer your Rocker’s session, approval by RBL of such transfer will be determined on a case-by-case basis and per availability.
POLICY FOR: Summertime Rock Out! Camp, Summer Video Bing Bong Camp, Wintertime Camp, Spring Break Camp, and week long camps of any kind:
All week long camp enrollment fees include a $150.00 non-refundable deposit. Cancellations that occur four (4) weeks or more prior to the start date of the camp in question will receive a refund minus the $150.00 deposit. No refunds will be given for cancellations that occur within four (4) weeks of the start date of the camp in question. There is a penalty fee in the amount of the deposit ($150.00) if transferring camp spots within 2 weeks of a camp’s start date. If you wish to transfer your Rocker’s camp week, approval by RBL of such transfer will be determined on a case-by-case basis and per availability.
POLICY FOR: One Day Camps/RBL Clubhouse/DIY Bing Bong/Arty Bing Bong/Yoga Classes:
Enrollment in theses camps/classes/events are non-refundable and non-transferable.