Cancellation / Refund / Transfer Policy
Our policy applies to all transfers and cancellations regardless of original sign-up date.
POLICY FOR: Regular Session Rock Out, Pre-K Rock Out, Video Bing Bong, Arty Bing Bong, Advanced Rock Out, Advanced Video Bing Bong, Drum Out, and all regular session classes:
All enrollment fees include a non-refundable deposit (All sessions = $150.00 // except Pre-K Rock Out = $100.00). If the Rocker’s / Artist’s enrollment is cancelled within two (2) weeks of the session’s start date, there will be no refund issued. If the Rocker’s / Artist’s enrollment is cancelled prior to two (2) weeks of the session’s start date, a refund of the enrollment fee, minus the non-refundable deposit, will be issued. If you wish to transfer your Rocker’s / Artist’s session, approval by RBL of such transfer will be determined on a case-by-case basis and per availability.
POLICY FOR: Summertime Rock Out Camp, Summer Video Bing Bong Camp, Wintertime Camp, Spring Break Camp, and week long camps of any kind:
All week long camp enrollment fees include a $150.00 non-refundable deposit. Cancellations that occur four (4) weeks or more prior to the start date of the camp in question will receive a refund minus the $150.00 deposit. No refunds will be given for cancellations that occur within four (4) weeks of the start date of the camp in question. There is a penalty fee in the amount of the deposit ($150.00) if transferring camp spots within 2 weeks of a camp’s start date. If you wish to transfer your Rocker’s / Artist’s camp week, approval by RBL of such transfer will be determined on a case-by-case basis and per availability.
POLICY FOR: One Day Camps, RBL Clubhouse, DIY Bing Bong, Yoga Classes:
Enrollment in theses camps/classes/events are non-refundable and non-transferable.